When others aim for customer satisfaction, we look for more. We guarantee that you will love and cherish our canvas print. We do not cut off after delivering the order. We ensure customer service anytime.
In a nutshell, within 14 days of receiving the order, If you find any defect in our print, we will make it perfect for you. This includes any manufacturer's defects such as loose or wavy canvas, bubbles, scratches or fading. If this occurs we will either replace your canvas print or fix it at our cost. No kidding.
Achieve Total Happiness:
- You get perfect canvas print and you will love forever
- Others’ customer service only helps, we ensure fun, enjoyment and help of course
- No crease, warp, fading, crack. Never ever!
- We will make your canvas print right until you feel it is right
- Our canvas prints can be presented as perfect gift to your loved ones
Your purchase of Greyimpulse products or services is subject to this Terms of Sale. By clicking the "PLACE ORDER NOW" button and making a purchase, you acknowledge that you have read this document and agree to be bound by its terms and the Terms of Service.
This Terms of Sale is not meant to contradict, violate or run contrary to any portion of the Terms of Service which governs your use of Greyimpulse services and your use of the Greyimpulse Web Site. If any portion of the Terms of Sale is found to contradict, violate or run contrary to the Terms of Service, the Terms of Service will govern and will be the binding document with regards to that portion.
The Terms of Sale is meant to provide general information regarding policies surrounding purchases from the Greyimpulse Web Site. The Terms of Service is hereby incorporated by reference into this document and thus by agreeing to comply with the Terms of Sale you again agree to comply with the Terms of Service.
The primary value of the Greyimpulse Website (Web Site) is the ability for users and potential purchasers ("Users") to create signs and graphics that display any content they choose. This is done by means of computer interaction alone between the Users and the Web Site.
As such, you agree that no Greyimpulse employee, employer, officer, owner, agent or authorized representative is responsible for monitoring the content of the signs or graphics created or uploaded by Users, neither while on the website, nor after purchase and during the production process.
You agree that signs that are purchased will not be checked for content, spelling errors, grammatical errors, logical errors, aesthetic quality, color matching or any other factor that is within the User's Realm of Control through the use of the tool on the Web Site. You, as a User, have many opportunities during the purchasing process to check your purchase for layout and content and agree that you have done so.
"Realm of Control" refers to any part of a sign that is editable by the User. Including but not limited to: color, font size, font type, font style, font color, position of text, position of graphics, color of graphics, quantity of text, quantity of graphics, spelling of text, use of text, size of graphics, justification of graphics, justification of images, or color of the background.
While Greyimpulse does not review the content of your sign or product, you still agree to be bound by the restrictions as laid out in the Terms of Service, and should it come to the attention of Greyimpulse that you have violated the Terms of Service or this Terms of Sale, you agree that Greyimpulse will send you notice of cancellation and your order will be canceled. You further agree that the purchase price of your order, less any cost incurred during the processing of your order and its cancellation, will be returned by signed check through the Postal Service, postmarked within 30 days of your receipt of notice of cancellation.
You also agree that the content of your sign or product does not contain any content that is unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, indecent, inflammatory, libelous, tortious, hateful, or racially, ethnically or otherwise objectionable, or invasive of another's rights including but not limited to rights of celebrity, privacy and intellectual property, as provided in Paragraph 7.2 of the Terms of Service.
Greyimpulse sells its products through an E-Commerce Web Site viewable by computers connected to the Internet. These computers may view Greyimpulse products solely through their computer screens ("Monitors"). Monitors may be configured to display images and colors in a variety of ways, both through the use of hardware setup and software setup. There are many possible settings for Monitors and there is no true uniform standard to which all Monitors conform. What may look one way on one monitor, will look different on another.
Further, computer monitors display images with light and use a standard known as RGB to do so. Greyimpulse produces products in a variety of ways (CMYK, PMS, and others) that do not use light.
As such, you agree that Greyimpulse does not guarantee that the colors as they appear on the screen will look the same as the colors as they appear on the purchased product. Greyimpulse works hard to make the colors on the screen be as true as possible to the printed colors, however, the differences in Monitors and the differences between light and pigment make it impossible to guarantee matching colors for all Users.
Greyimpulse sells products made out of several different types of materials: Corrugated Plastic, Aluminum (040 Aluminum) (020 Aluminum for License Plates), Art Board (PVC Foam Board), Decal (Digitally Printed Vinyl), Banner (Vinyl Banner), and Canvas.
You agree that you have read our website and/or researched independently and that you know what each of these materials is and what you are buying. Greyimpulse only guarantees that you will receive the materials advertised on the Web Site that you purchase. You agree that Greyimpulse is not responsible for products received that are made of materials thought by the purchaser to be something other than advertised on the Web Site.
As an example, you agree Greyimpulse is not responsible if the Corrugated Plastic received by the purchaser is not what the purchaser envisioned Corrugated Plastic would be.
You agree that all products produced and sold by Greyimpulse are for novelty purposes only. Greyimpulse does not make any claims about the legal compliance or registration of signs, license plates, or any other products sold by Greyimpulse or by a Greyimpulse affiliate. You agree to check with any applicable legal authority for the standards, rules and regulations governing the types of signs, license plates, or other products permitted for your particular use.
Greyimpulse permits users to upload images onto their signs and products through the Greyimpulse Web Site. You agree that Greyimpulse is not responsible for the quality of the images you upload. The Greyimpulse Web Site attempts to make a "best guess" as to the best viewing distance of your image based on the internally stored DPI (Dots Per Inch) contained in the image file. The Web Site assumes that 100 DPI is best viewed from 3.5 feet and tries to make a best distance estimate based on that assumption.
You agree that you alone are responsible for making sure that the quality of the image you are uploading is of high enough quality to be satisfactory to you at the size you select on the sign or product that you are purchasing.
Images are created and stored in a variety of ways and you agree that Greyimpulse is not responsible for ensuring quality images for any image file format available on the Web Site.
Greyimpulse works hard to ensure that orders will be produced and exit the Greyimpulse facility within three business days from the date of order. The date of order is the calendar date of order if the order is placed before 6:00pm UAE Time and the next business day after the calendar date of order if the order is placed between 6:00pm and 11:59pm UAE Time.
This means that a purchase made at 3:00pm Monday, will be shipped out on Thursday of the same week. This production time is not guaranteed and is limited in many ways as discussed in the Shipping Policy.
You agree that Greyimpulse will take at least 3 business days to produce your order and that it may take longer than 3 business days as laid out in the Shipping Policy. The Shipping Policy is hereby incorporated by reference. Moreover, you agree that our shipping time frame may depend on your response time to our inquiries regarding your order. Title to your purchased goods shall pass to you at the time Greyimpulse deposits such purchased goods with its designated shipper.
Greyimpulse GiftCard is a prepaid card and should be treated just like cash in a wallet or purse. Unless the GiftCard is registered at the website, it cannot be replaced if lost, damaged or stolen. If the GiftCard is not registered and you lose the GiftCard or it is stolen, you will lose any funds held on the GiftCard just as if you lost your wallet or purse, The GiftCard can only be used in buy products and service online with Greyimpulse.com only as part or full payment for goods. Greyimpulse electronic GiftCard will be valid for 12 months from its date of purchase after which it will expire and may not be used, Greyimpulse plastic (physical) Gift Card never expires as long you own the card it self.
Greyimpulse believes in customer satisfaction. If you find any defect in our print, we will make it perfect for you. This includes any manufacturer's defects such as loose or wavy canvas, bubbles, scratches or fading. If this occurs we will either replace your canvas print or fix it at our cost. All Greyimpulse products are made-to-order that's why we don't offer any refund.
If you require a reprint, the process can be expedited by providing a digital image of the damage or defect along with a clear description of the problem (Try to be as descriptive as you can while sending defective image). Please contact us and we will be happy to assist you.
Returns Window: Customer can return within 14 days from receipt of order.
Responsibility for Return Shipping Costs: Return shipping costs are paid by Greyimpulse unless there are no clear reason to reprint.
Greyimpulse provides many opportunities to review, revise and cancel the order process before actually placing your order. Greyimpulse is able to offer its products at the present prices due to the efficiency of allowing the customer to create and modify their own products.
You agree that Greyimpulse is not responsible for reviewing, revising or canceling orders, products or images once an order has been placed. A Greyimpulse employee, employer, officer, owner or authorized agent may revise or cancel an order but is not required or obligated to do so.
You agree that you have reviewed your order and that no further additions, corrections or changes need to be made and that your order is final as is.